Privacy Policy

This Privacy Policy explains how Softbridge Solutions LLC, registered office Suite 305, Griffith Corporate Centre, Beachmont, Kingstown, St. Vincent and the Grenadines ("we", "us"), processes personal data of visitors and customers of softbridgesolutionsllc.com (the "Website"). Where our customers are located in the European Economic Area or the United Kingdom, we apply the standards of the GDPR / UK GDPR as described below.

1. Data We Collect

Order and account data: name, business name, business address, email address, country, and any information provided in order forms or correspondence.
Payment data: stablecoin wallet addresses used to pay us, transaction hashes, amounts and timestamps. We do not collect card numbers or bank credentials (we do not accept card or bank payments on the Website).
Compliance data: where required for sanctions screening or business-customer verification — company registration details and, where applicable, identification documents of representatives.
Technical data: IP address, browser and device information, and usage data collected via cookies (see the Cookie Policy).

2. Purposes and Legal Bases

We process personal data to:

conclude and perform contracts for the sale and licensing of our products (performance of a contract);
deliver products, provide support and communicate about orders (performance of a contract);
comply with legal obligations, including sanctions screening and record-keeping (legal obligation);
prevent fraud and misuse of the Website, and screen payment addresses (legitimate interests);
maintain business records and defend legal claims (legitimate interests);
analyse Website usage and improve our products (legitimate interests / consent for non-essential cookies).

3. Blockchain Data

Payments are made in digital assets on public blockchains. Transaction data (wallet addresses, amounts, timestamps) is publicly visible on the relevant blockchain by design and cannot be altered or deleted by us. Our records associate such transactions with your order.

We share personal data only with: hosting and infrastructure providers; analytics providers (see Cookie Policy); blockchain analytics/screening providers used for payment compliance; professional advisers (legal, accounting); our registered agent and public authorities where required by law. We do not sell personal data.

5. International Transfers

We are established in St. Vincent and the Grenadines and our service providers may be located in other jurisdictions. Where we transfer personal data of EEA/UK residents, we rely on appropriate safeguards such as standard contractual clauses where applicable.

6. Retention

We retain order, contract and payment records for as long as necessary for the purposes above and to comply with record-keeping obligations (as a rule, 7 years from the end of the relevant business relationship). Technical data is retained for shorter periods defined by our providers.

7. Your Rights

Subject to applicable law, you may request access to, rectification or erasure of your personal data, restriction of or objection to processing, and data portability. Note that data recorded on public blockchains cannot be erased by us. To exercise your rights, contact info@softbridgesolutionsllc.com. If you are in the EEA/UK, you may also lodge a complaint with your local supervisory authority.

8. Security

We apply appropriate technical and organisational measures to protect personal data, including access controls and encryption in transit.

9. Children

The Website and products are intended for business customers and adult individuals; they are not directed at persons under 18, and we do not knowingly process personal data of minors.

10. Changes

We may update this Policy by publishing a revised version on the Website with a new "Last updated" date.

Contact: info@softbridgesolutionsllc.com

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